More than just beautiful bedding
We make your entire experience fast, easy and straightforward. And if anything does go wrong, we stand by our product with generous returns and warranty policies.
MAKING YOUR HOLIDAY SEASON EASIER
Free and fast shipping
Every order to Australia, New Zealand & United Kingdom gets free express shipping - no exceptions. If you are in Melbourne (and you're super keen), we also offer same-day delivery and click-and-collect.
"We make sure every customer has a great experience when shopping with us online. Whether you’re new to us or have been with us for years, we want to make it right."
Jessie
Customer Service Lead
Fast dispatch
All orders placed before 3pm on a business day get sent out that day. We know how annoying it is to wait for your order to be packed. This way, you’ll get your new bedding on your bed, pronto. (Plus all our bedding is pre-washed, so you can skip the washing machine and put it straight on your bed!)
Free Extended Returns till 31 Jan 2023
We want you to feel great about the gifts you give (gifts to self included). So, we've extended our 30-day policy for purchases made in November and December. We'll provide a free return label for any unused & unwashed items until the 31 January 2023 for either a full refund or exchange.
From styling advice to order support, we've got you covered every day of the week.
Top-notch service
Whether you prefer live chat, phone call, or email, we’re here to help. Our customer service team is based in Melbourne and is available 7 days a week (except public holidays). We pride ourselves on our speed; most of our queries get resolved within a day. We’re also happy to provide styling advice for your bed, so don’t be shy.
Great In Bed Guarantee™️
Our bedding is designed and made to last and that’s why we offer our Great In Bed Guarantee™️. If you ever have any issues with our products, reach out anytime and we promise to make it right.