The more you know
The answers you’re looking for (and maybe some you didn’t know you needed).
Still need help? Our friendly Customer Experience team is just a message away.
What are your garments made from?
Created by Sheet Society, a certified B-Corp, Resting shares in a legacy of measurable impact with high standards in ethics, environment, and transparency. Our garments are made from high-quality, comfortable fabrics that have been carefully chosen to complement your rest.
We pride ourself on our key fabrications, like CloudKnit Jersey to Soft Woven Cotton, made from premium fibres designed to last.
Learn more about how we're resting responsibly here.
Still curious? Drop us a line at resting@sheetsociety.com. We’d love to help you find your perfect sleepwear.
Are your garments sold as sets?
Our garments are sold separately, so you can choose the size you need — even if it’s part of a set — or mix and match across our ranges to create your perfect Resting look.
Do you have a store where I can try your garments?
Yes, you can find Resting garments at our Fitzroy store in Melbourne and our Burnside location in Adelaide.
If you can’t make it instore, don’t worry. We want your sleepwear to fit perfectly, which is why we offer easy exchanges and returns.
Where are your garments made?
Everything’s designed by our team in Melbourne and made with care by our trusted partners in China. We choose these suppliers because they’re skilled, reliable and share our values.
How do I find my size?
Our Universal sizing puts comfort first — so you can feel most like yourself while you rest.
Each garment is made with versatility in mind, so you can dress for the most you version of you, however that looks or feels.
Explore our Size Guide to find your most comfortable fit, complete with a size converter to make it effortless.
What payment methods do you accept?
We accept payments through PayPal, Apple Pay, Google Pay, Shop Pay, Afterpay, and Zip Pay. You can also pay using major credit cards, including Visa, MasterCard, and American Express.
Can I use Afterpay or Zip Pay?
You can – shop now, pay later. We offer Afterpay for all orders in Australia and New Zealand, and Zip Pay for all orders within Australia.
Where is my order?
Orders placed before 2pm (AEST) on weekdays ship the same day; after 2pm, they ship the next business day. Items on pre-order will ship separately when they become available. We’ll email you a tracking link as soon as your order is on its way. Missing it or need some help? Just contact us with your order number.
Can I make changes to my order after placing it?
Yes, you have an hour to make changes using our Order Edit feature. Need to swap items, adjust quantities, or update shipping info? Reach out as soon as possible — once the hour’s up, we’ve started preparing your order and can’t guarantee edits.
Do you offer Click & Collect?
Orders can be placed online for collection in Melbourne within 1 hour from our Fitzroy Store, Brunswick Warehouse or Burnside Store. will be ready for collection within 1 hour. Our store opening hours and address information can be found here. Our warehouse is located at 35 - 37 Tinning Street Brunswick VIC.
Do you offer free postal returns?
Yes. Free returns are available for all purchases in Australia and New Zealand. You can do this easily through our Returns Portal for both online and instore orders.
Do I need to return items in their original packaging?
Yes — items must be in original condition with swing tags attached, unworn, unwashed, and undamaged. It’s fine if the paper bag has been opened; you don’t need to return it sealed.
How do I make a return?
We are so confident in our products that we have a 30-day free return policy. We'll provide a free return label so you can send back any unworn, unwashed items within 30 days for a full refund or exchange. Returns and exchanges are available for purchases made online or instore.
Click here to start your return
How long do I have to return my order?
You have 30 days from purchase to return items for a refund, exchange, or store credit. Between 31-60 days, you can still return items for an exchange or store credit using our return postage.
Can I post my order back in the same parcel I received it in?
Yes please. Returning your order in its original parcel is an easy way to reduce waste.
Can I sleep in my Resting garments and still return them?
After your garments have been worn, we can’t accept a return for hygiene reasons — but we’re always here to help make sure you find the right fit. Just reach out to our Customer Experience team for help.
Can I return my online purchase instore?
Absolutely. You can visit any of our Sheet Society stores (even if they don't stock Resting) for a refund, exchange, or store credit, provided your items are unworn, in their original packaging including the swing tag still attached, and returned within 30 days of purchase. Find your closest store here.
Can I return my instore purchase via postal return, or do I have to go back to the store?
You can. Start your return through our return portal. Once we receive the item at our warehouse, we'll call you to process your refund manually, as instore EFTPOS payments aren’t linked to our online system.
The items I received are faulty. What is your policy?
That's not the experience we want for you. Please contact our Customer Experience team and include a photo of the fault — this helps us understand the issue and get a replacement to you as quickly as possible.
The items I have received are incorrect, what should I do?
Contact our Customer Experience team, and we’ll send a replacement via express postage and provide a return label for the incorrect item — no need to wait.
Do I need to post back the faulty item I received?
Once an item is confirmed as faulty, you don’t need to send it back. Keeping, repurposing, or safely disposing of it helps minimise waste and keeps things simple for you.
Do you offer a first-time customer discount?
We offer 10% off your first order by signing up with your email here. Plus, be sure to subscribe to our emails and follow us on socials for the latest offers.
When will you have a sale or promotion?
We encourage anyone interested in our promotional periods — and wanting to be the first to know — to subscribe to our mailing list. Make sure you’re subscribed to our emails and following us on socials for the latest offers.
Need a hand?
Our friendly Customer Experience team is here to help. Reach out via Live Chat, or email us any time at resting@sheetsociety.com.
