Returns & exchanges

We would love that, but if you need to take your bedding out of the packaging and lay it all out to decide, thats ok too. Perfect folding into original packaging isn't a requirement for a return, however, in the interests of reducing waste, please try not to tear the packaging and include with your product return so that we can reuse it.

For hygiene reasons, we cannot accept change of mind returns on bedding that has been slept in or washed. However we would still like to help any way we can. Email us at hello@sheetsociety.com

Unfortunately not. We can't accept change of mind returns on bedding that has been slept in or washed. However we would still like to help any way we can. Email us at hello@sheetsociety.com

Yes, for unused and unwashed items we will provide free return postage via our self service portal above. Simply print out the label and drop it off at your post office. If it's a hassle to print the label, AusPost can print it for you, just show the label on your phone at the post office.

Yes, we’re flexible. You can choose either an exchange, credit or refund via our self service portal. Contact our team at hello@sheetsociety.com if you need help deciding your exchange.

Yes absolutely. We can process your online order return in-store and help you choose items for exchange. We currently have two stores. Visit our Fitzroy or Armadale stores.

All you have to do is send us an email and let us know what issues you’re having. Feel free to also send us photos if it helps to explain your issue.

If an item is faulty, you don't need to return it. We may ask for items to be returned in some cases for review by our quality team so that we can continue to improve our product.

Returned bedding is reviewed by our quality team so that we can continue to improve. We then donate usable bedding to 300 Blankets, a charity for those experiencing or at risk of experiencing homelessness.